Error: "Failed to fetch"

Errors
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If you’re seeing a “Failed to fetch” error, it typically means your browser briefly lost its connection to our servers.

Why this happens

In most cases, it’s caused by a short network interruption, such as:

  • VPN usage: Some VPNs can block or drop connections unpredictably

  • Weak Wi-Fi: A momentary signal drop while the page is loading

  • Timeouts: Your internet connection cuts out during a request (like saving or searching)

How to fix it (and identify the cause)

Try these quick steps to troubleshoot:

  1. Check with your team
    See if others are experiencing the same issue. If not, it’s likely something local to your device or network.

  2. Identify when it happens
    Does it occur during a specific action (like clicking a button), or randomly while pages load?

  3. Disable your VPN
    If the issue stops, your VPN configuration is likely the cause.

  4. Test your connection
    Switch to a more stable Wi-Fi network or try a mobile hotspot to confirm whether your connection is the issue.

Pro-Tip: If a simple page refresh fixes the problem, it was likely just a temporary internet “blink.” If it happens every single time you click the same button, reach out to Omni Support!