I am new to omni , can you please share the resource so that I can learn faster
Hey Shekhar,
Here are some useful links resources as your building out:
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Getting Started Guide: walks you through a lot of the common workflows
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Docs, especially:
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You can always search this community page with common questions and more yourself.
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Demos of some of the cool stuff our engineers are working on.
We have direct channels with all customers and channels where you can also ask there.
We recently completed our migration to Omni. Happy to share insights from our experience if you’d like to chat. Feel free to drop some specific questions here, too.
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Hey Elliot - I lead Customer Success here and would love to chat about your experience.
keen to get key feedback on these areas:
- Transition from pre to post sales - handoffs and context capturing
- Onboarding and implementation - content and technical non technical trainings
- Post onboarding - your experience with Support, documentation, and beyond
I’ll DM you on slack and then will share a summary back here. Thanks!
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